Connectivity Issues

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2020-06-30 17:42 MST · 4 days, 18 hours, 30 minutes

Updates

Resolved

We are now confident that the connectivity issues with Halo controllers has now been resolved.

July 5, 2020 · 12:13 MST
Monitoring

The connectivity issues have been resolved for all Halo controllers. However, we will continue to monitor services for the next several days.

July 3, 2020 · 01:05 MST
Update

We are still investigating connection instability for many Halo controllers.

July 1, 2020 · 17:10 MST
Monitoring

We identified the issues and completed the database migration. We are currently monitoring the services to ensure stability.

June 30, 2020 · 22:55 MST
Investigating

Planned database migration is causing ongoing issues. The “team” is working on diagnosing the issue.

June 30, 2020 · 17:45 MST

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